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refactor(observabilidade): pattern detector usa gateway MCP em vez de API Desk directa

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Substitui chamadas HTTP directas à API Desk (/api/v1/discussions, /api/v1/tickets)
por JSON-RPC 2.0 ao gateway MCP (desk-crm). Helper callMcpTool lida com respostas
JSON ou SSE. Substitui DESK_API_TOKEN/DESK_BASE_URL por MCP_GATEWAY_TOKEN/URL.

- add_discussion_comment: discussion_id=32, staff_id=25 (Observabilidade)
- create_ticket: subject/message/priority(1-4)/department=1

Co-Authored-By: Claude Opus 4.7 (1M context) <noreply@anthropic.com>
This commit is contained in:
Emanuel Almeida
2026-04-23 02:27:09 +01:00
parent ac4e9c6f35
commit 9652805b1e
2 changed files with 97 additions and 56 deletions
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systemd/observabilidade-patterns.env.example
+2 -2
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@@ -1,2 +1,2 @@
DESK_API_TOKEN=coloca-token-aqui
DESK_BASE_URL=https://desk.descomplicar.pt
MCP_GATEWAY_TOKEN=coloca-token-aqui
MCP_GATEWAY_URL=https://gateway.descomplicar.pt/v1/desk-crm/mcp